Staff & service: exceptional. Very attentive, never had to wait even when it was busy if I had any request. the breakfast buffet/ choice is amazing, free water and fruits /cookies and coffee all day; There is a long breakfast table if u want company but also tables. I have special dietary needs and the chef made sure I had a variety of quality food to eat. Staff was so kind and helped with very good laundry service, taxi rides, rooms are being cleaned whenever requested, towels replaced etc. Very clean & functional rooms/bathroom; free bikes; overall very pleasant ambience & staff seem to be happy which really adds to the experience. Location great too. Would definitely stay again.
Nora
Jun 2023
great location, easy to walk to different parts of central Chiang Mai
Gabe
November 2022
The hotel was brand new and good facilities. The bathroom was clean and the room was very modern. There was free cycles to use in the lobby which was a plus (although there are also paid cycles through an app station outside too). There is complimentary fruit and water and other snacks in the lobby which was very nice. The vibe around the lobby was good with people having lunch and relaxing around the area.
Khizar
Ogos 2023
I recently stayed at CREW Hotel in Chiang Mai and had a wonderful experience. The hotel is located just outside the old town, but it is still within walking distance of many of the major attractions. The staff at the front desk were very friendly and helpful, and they went out of their way to make sure that I had a comfortable stay. The breakfast buffet was also excellent, with a wide variety of Thai and Western dishes to choose from. I would definitely recommend CREW Hotel to anyone visiting Chiang Mai.
Zhihui
September 2023
Small, very modern, exceptionally well appointed hotel. Offered everything you would need/want. Staff extremely helpful and accommodating. Wide variety of choice available at breakfast. Unlimited water available. Very good location- set a little back from the main square which meant it was quiet but short walking distance to everything. Beds and pillows extremely comfortable. Stayed in two different rooms as we decided to extend our stay- first was like a duplex, split over two levels- large bedroom upstairs and with sitting area, bathroom downstairs. Nice to have a chill space but did mean going downstairs to the bathroom during the night, which might not suit some.
Mandy
Februari 2023
The staff were helpful and welcoming. The girl who received us spoke good English. She gave us useful information about the places of interests near the hotel. There were welcome local seasonal fruits in the common area. The room was ready for check in when we arrived. Breakfast was very good with local fares.
Yong
September 2023
Excellent hotel, with friendly, helpful and accommodating staff, and comps. There are fridges full of water bottles free for guests in reception. We stayed in a duplex room (two floors) with a nice sunset view. It was quite luxurious, modern and clean.
Jaled
Mei 2023
Wonderful modern concept hotel close to the inner city but far enough to not be disturbed by any party folk's noise whilst you want to sleep. Complementary water as much as you like, a long and well temperatured indoor pool, magnificant breakfest and a Crew as friendly that it sets standards even for Thai standards. Will definitely come back!
Stefan
Mac 2023
newish hotel, staff was very helpful and friendly. My issue with this hotel is management and what they expect from clients. I broke a water glass while brushing my teeth. They want to charge you for that glass. So I asked the staff if they thought that was okay, they were reluctant to answer, so I asked if anyone has ever drop a glass or plate during breakfast service. The answer was yes, do you charge the customer for said item? answer was no. Just leaves a bad taste, for an otherwise great stay.
Don
Mac 2023
The breakfast was simple but delicious. The staff was very helpful. The most memorable thing is that we have arrived before check-in time. The staff allowed us to check in earlier and provided us with some light refreshments. Water is available and free to take. Overall a quaint and lovely hotel with the service of a 5 star hotel.
Xi
Jun 2023