CREW Hotel

Top marks (I'm a prof), in fact, A+! Super friendly and helpful staff, super clean, sleek minimal contemporary design, convenient and quiet location 1 block from the southeast corner of the Old City walls. The bed seemed rather firm at first, but proved to be extremely comfortable. And excellent breakfasts; I can't believe the selection of Thai and Chinese and western foods which change every day, and we were there 6 days. My daughter met up with us near the end of our stay who has a peanut allergy, so we asked the staff which foods had peanuts, and were informed quickly (it was the pad Thai). The next morning, the chef walked by and immediately told us that that morning, none of the food had peanuts. This is a level of care that is impressive. We liked this hotel so much we booked it again after traveling to other areas, and when we returned, it felt like coming home. Oh yes, and it's super reasonably priced, which doesn't hurt. Highly recommended, would stay again in a heartbeat.

I spent an amazing week at CREW Hotel and every aspect exceeded my expectations. From the moment I arrived, the staff were warm, attentive and genuinely eager to help; nothing was ever too much trouble. As someone who works on the road, the dedicated coworking space with lightning-fast fiber-optic internet was a game changer. Having unlimited hot drinks, fresh fruit and chilled water on hand meant I could stay productive (and hydrated) without leaving the hotel. Every morning started on a high note with an exceptional breakfast, freshly prepared and varied each day; it quickly became one of the highlights of my stay. After work, the serene indoor pool became my go-to spot to unwind. Despite being in the heart of Chiang Mai, the property is remarkably quiet; I slept like a dream thanks to the plush mattress and high-quality linens. The bathroom deserves a special mention too; the powerful rainfall shower felt like a daily spa treatment. Location wise, you are within easy walking or short Grab ride distance of cafés, markets, temples and the Old City, and you still return to a peaceful retreat at the end of the day. In short, CREW Hotel delivers the perfect balance of comfort, convenience and genuine hospitality. I would not hesitate to book again and highly recommend it to anyone, especially fellow remote workers looking for a hassle-free, inspiring place to stay.

The room was clean and cleaned daily very well. Breakfast had some food options. The hotel is located near many dining options. Access to Grab is easy and affordable to go around chiang mai, easy for tours to pick you up. It's also very close to the airport, about 15 minutes. I liked the smart tv availability, although the tv was a bit complicated to operate sometimes, not straightforward with the two remotes. Room size was good and could accommodate luggage and still had space to move around. Staff were great.

Staff & service: exceptional. Very attentive, never had to wait even when it was busy if I had any request. the breakfast buffet/ choice is amazing, free water and fruits /cookies and coffee all day; There is a long breakfast table if u want company but also tables. I have special dietary needs and the chef made sure I had a variety of quality food to eat. Staff was so kind and helped with very good laundry service, taxi rides, rooms are being cleaned whenever requested, towels replaced etc. Very clean & functional rooms/bathroom; free bikes; overall very pleasant ambience & staff seem to be happy which really adds to the experience. Location great too. Would definitely stay again.

The staff were all so friendly and helpful! The free bottled water was wonderful as well. The breakfast selection was tasty too. The view of the mountain every morning upon waking up was really pleasant. Would definitely book duplex suite again.